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Privacy & Cookie Policy

How we handle your personal data and cookies

Last updated: 7 October 2026

1. Who we are

The data controller is ΑΦΟΙ ΚΥΡΚΟΥ VICTOR Ε.Ε., trading as Athens Elite Transfer.
VAT no. (ΑΦΜ): 998126059 · MHTE: 0206Ε60000385400
Address: Dyrrachiou 72, 104 43 Athens, Greece
Email: [email protected] · Tel: +30 210 621 5490 · Mobile / WhatsApp: +30 693 742 8030

2. What data we collect

  • Booking and quote forms: your name, contact details (email, phone), trip details (date, time, pickup and drop-off), flight or ship number and number of passengers.
  • Communications: messages you send us by WhatsApp, phone or email. An AI assistant may answer your messages first, on our behalf.
  • Payments: deposits are paid through Viva. Your card details are entered on Viva's secure payment page and handled by Viva; we do not receive or store your full card details.
  • Cookies and analytics: only if you accept them (see section 5).

3. Why we use it

  • To answer your enquiry, prepare a quote and carry out your booking (performance of a contract, Art. 6(1)(b) GDPR).
  • To keep booking, invoicing and tax records as required by law (legal obligation, Art. 6(1)(c) GDPR).
  • To measure website traffic and advertising performance, only with your consent (Art. 6(1)(a) GDPR).

4. Who we share it with

  • Your chauffeur: the trip details needed to carry out your transfer (name, pickup, time, flight number, passengers, contact phone) are shared with the chauffeur assigned to your booking.
  • Partner platforms: when your booking comes to us through a partner platform, we exchange the booking details with that partner.
  • Viva: processes deposit payments.
  • Google and Meta: receive analytics and advertising data only if you accept cookies.

We do not sell your personal data.

5. Cookies

When you first visit, we ask for your choice. With “Only essential”, no analytics or advertising cookies are set. We only store your choice in your browser (local storage).

With “Accept all”, we load:

  • Google Analytics 4 – website statistics
  • Google Ads – measuring bookings and contacts from our ads
  • Meta Pixel – measuring visits and contacts from our Facebook and Instagram ads

These tools are not loaded before you accept, and Google Consent Mode keeps all advertising and analytics storage set to “denied” until you do. You can change your choice at any time:

6. How long we keep it

  • Bookings, invoices and tax records: for the period required by Greek law.
  • Enquiries and quotes that did not lead to a booking: up to 24 months.
  • Your cookie choice: until you change it or clear your browser data.

7. Your rights

You have the right to access, correct or delete your data, to restrict or object to its processing, to data portability, and to withdraw your consent at any time. To exercise these rights, email us at [email protected].

You can also lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

Still have questions?

Our team is available 24/7 to help you plan the perfect transfer

Elena

Elena - Travel Concierge

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Hi! I'm Elena, your personal travel concierge for Athens Elite Transfer.

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